At BimaKarwalo, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [https://bimakarwalo.in], or interact with our services such as chat, lead forms, or advertisements.
1. Information We Collect
We may collect the following personal data:
- Name
- Phone Number
- City/Location
- Insurance interest (Motor, Life, Health, etc.)
- Any message submitted via contact forms or chat tools
We do not collect Aadhaar, PAN, bank account numbers, or any sensitive personal documents via this website.
2. How We Collect Information
We collect information through:
- Lead/contact forms on the website
- Live chat widget (Tawk.to)
- Facebook/Instagram/Google ad forms you may fill
- Cookies and tracking pixels to analyze website usage
3. Use of Information
Your data may be used for:
- Contacting you regarding your insurance inquiry
- Understanding your insurance needs
- Providing quotes or options via our registered insurer partner
- Running remarketing ads via Google and Meta (Facebook/Instagram)
- Website performance monitoring and user behavior analytics
We do not sell or rent your information to third parties.
4. Use of Third-Party Tools
We use the following tools that may collect non-personal information (e.g. browser, device info, IP, etc.):
- Tawk.to (for live chat support)
- Google Analytics (to analyze traffic)
- Meta Pixel & Google Ads Pixel (for ad performance & retargeting)
These tools may use cookies, tags, or tracking pixels to collect anonymous data. You can control cookie usage through your browser settings.
5. Cookies & Tracking
We use cookies to:
- Understand how users interact with our site
- Improve site performance and content
- Show relevant ads via Google, Facebook, and Instagram
By using our site, you consent to our use of cookies unless you disable them via browser settings.
6. Data Storage & Security
Your data is stored securely and only accessed by authorized personnel. We use secure hosting with SSL encryption and comply with applicable Indian data protection laws.
7. Data Sharing & Disclosure
We may share your details only with licensed insurance companies or brokers that we work with, and solely for providing you the requested service.
We may also disclose your data if required by law or in good faith to:
- Comply with a legal obligation
- Protect the safety or rights of our business or users
8. Your Rights
As a user, you have the right to:
- Request what personal data we hold about you
- Ask for correction or deletion of your data
- Opt out of further communication anytime
To request any of the above, please contact us at the details below.
9. Children’s Privacy
We do not knowingly collect data from individuals under 18. If we find that such data has been submitted, we will delete it promptly.
10. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies before submitting data.
11. Changes to This Policy
We may update this policy from time to time. Please check back periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data:
📧 Email: bimakarwalo786@gmail.com